IT remote account management is a post-sales role that aims to focus on nurturing healthy client relationships. Our team helps to retain the client's business and ensure further growth opportunities.
Our Strategies
We consider 6 segmented strategies to ensure effective IT account management.
The strategic manager is now responsible for establishing healthy communication with the clientele. Thus, we are dedicated to knowing all the key players in maintaining the strategic account.
A suitable manager is assigned to maintain the client's record. This strategic manager handles all the queries, commands, and projects of the assigned clients.
The foremost step is to identify that when the company should company consider the clientele as a strategic account.
We envisage best practices, financing , channel partnerships, contractual dependency, and multidimensional renewals to encourage the clent's retention.
We are potent to respond, shape, and create progressive opportunities for them.
The verification and validation of the plan are done periodically to achieve the targets.
How are we different?
With the team of expert managers, researchers, marketers and technicians we are able to deliver best in all the assigned projects. Our work speaks elegantly about our services and so eases your job.
Account Planning
With the right business plan, that includes strategy, process, financial and investment consulting we are able to map better business opportunities for you. The collaboration with Centre Locus brings better partnership and higher level of customer/client retention.
Advocating customer relationship
This is the most essential part of remote account management to maintain healthy relationship with the clients even after the project completion. We keep the track on your potential and prospective clients and ensure that they are updated with each offers and guidelines.
Providing sale support
Joining hands with us fetches better sales return to your business. With this collaboration we provide professional and even detailed services at cost efficient rates. It starts by keeping an eye on your pre and post sale opportunities.
Periodic feedback
We seek timely feedback from both the teams and prominent clients towards incorporating more efficient practices. With the periodic feedback we are able to ensure whether or not we are on the right track.
